Eye FreshGo Reviews
Eye FreshGo Customer Reviews (8)
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Eye FreshGo Customer’s Q&A
Eye FreshGo FAQs
About eyefreshgo.com Prices and Cost?
The website eyefreshgo.com is known for its expansive selection of colored contacts. The prices are considered fair by many customers. The price given on the website is for one pair of lenses. They offer free worldwide shipping by Global Mail for all orders. If express shipping is needed, the cost can be checked by selecting the country of location. Please note that the custom tax is not included in the price and recipients are responsible for paying it if applicable. The company stocks lenses in both U.S. and Hong Kong warehouses and follows the proximity rule to ship orders if the items are in stock in the warehouse nearest to the customers. Shipping from the U.S. warehouse usually takes 3-7 days to arrive at the doorstep.
About eyefreshgo.com Popular Products and Services?
Eyefreshgo.com, also known as FreshGo, is a company that specializes in colored contact lenses. The company has been in the colored contacts business worldwide for over 10 years. FreshGo aims to provide customers with the most professional and fashionable contact lens products and services. They have a great sourcing ability in color contact lenses and specialized experience in e-commerce management and service.
FreshGo has an expansive selection of colored contacts. There are many options and customers can find what they’re looking for. The prices are fair and the contacts are comfortable. The hard part is choosing from all the different colors. The team is there to help though.
Customers have mentioned that the quality of the lenses is excellent. The color is exactly right, they are comfortable to wear even through the night. Customers have bought multiple pairs from this company and would definitely order again in more colors.
FreshGo has a rating of 4.56 stars from 98 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FreshGo most frequently mention colored contacts, customer service, and brown eyes. FreshGo ranks 17th among Contact Lenses sites.
However, there have been some complaints about orders being unfulfilled and no answer from the company. Some customers have contacted them several times but have yet to receive a reply back. This has caused some aggravation among customers.
In conclusion, FreshGo is a popular choice for colored contact lenses due to its wide selection, quality products, and generally positive customer reviews. However, some customers have reported issues with order fulfillment and customer service.
About eyefreshgo.com Payment Method?
The website eyefreshgo.com accepts payments through PayPal and credit cards. PayPal is a secure and trusted payment method for online shopping. With PayPal, customers can send payment quickly and securely online. Through PayPal, customers can pay with credit card (American Express, Mastercard, Visa), debit card, or bank account balance even if they do not have a PayPal account. Once an order is submitted, customers will be redirected to PayPal to complete the transaction. Customers can trace the status of their payment using their PayPal account. Customers can also pay with credit card (American Express, Mastercard, Visa). Please note that Eye FreshGo does not collect customers' credit/debit card number or personal information when they make a payment. For questions regarding transactions on the site, customers are advised to consult their card-issuing bank for information.
What is Eye FreshGo?
Eye FreshGo is a company that specializes in colored contact lenses. Founded in 2016, it has been doing business worldwide for over 10 years. The company offers a wide variety of colored contacts, with over 400 styles available. These lenses are designed to blend well with any natural eye color, whether it's dark or light. They offer a comfortable feeling, natural and cozy, without any foreign body sensation. Different eye colors can be matched with different makeup and outfits, making you shine wherever you go. They also offer sales and discounts on their products. The company aims to provide customers with the most professional and fashionable contact lens products and services. They take advantage of great sourcing ability in color contact lenses, specialized experience in e-commerce management and service, and advanced Internet technology.
Is there a refund policy for Eye FreshGo?
Yes, there is a refund policy for Eye FreshGo. If a customer is not satisfied with the purchase, there is a 14 days return & refund policy. All products can be canceled until they are shipped. Once the order has been shipped, it can no longer be canceled. If a customer wants to exchange or return the product, the items must be in their original condition, unused, undamaged and in original package. Returns are only accepted within 14 days from the delivery date. All returns must first be approved by the Customer Service Team. If the company shipped a defective, damaged or mis-shipped item, the customer is eligible for a partial or full refund or exchange. If a customer ordered an incorrect size, product, color or simply wants to exchange the item, the customer is responsible for the shipping fee, and the original product cost will be refunded upon receiving the returned item. All shipping fees are non-refundable. The customer can use any convenient logistics method to return the items, but the customer needs to bear the freight for the return. Refunds are generally processed within 7 days from the receipt of the returned products. All payments will be returned to the original payment method. Refunds will be made using the same method of payment used for the purchase of the products, unless it is expressly agreed otherwise.
How do I contact eyefreshgo.com customer service?
To get in touch with the customer service of eyefreshgo.com, there are several options available. One can send an email to info@eyefreshgo.com or make a phone call to +85263491735. Additionally, there is a 'Chat now' button at the lower right of any page on their website for immediate assistance. The customer service team is committed to responding within 12 hours.